If your withdrawal has been rejected, it may have been for one of the following possible reasons:

• Insufficient account balance.
• Insufficient free margin to cover open positions.
• Incorrect withdrawal details.
• Payment method used for withdrawal is different from the one used to deposit.
• Withdrawal amount exceeds the deposited amount for the method (Credit/Debit Cards).
• Withdrawal amount doesn’t cover payment system charges.
• Additional information and/or documentation requested was not provided.
• Third-party transfer request.

If this happens, you will be notified via email for the specific reason.